Comfiora

Yes! You can add a personalized note at checkout. We will print your message on a high-quality gift card and include it in the package with all pricing hidden.

Delivery usually takes 7–15 business days, depending on your location.

• 🇺🇸 US: 3–14 business days
  
• 🇬🇧 UK / 🇨🇦 Canada: 5–15 business days
  
• 🌍 Other countries: 7–20 business days

Because each birdhouse is handmade with care, processing usually takes 1–5 business days before shipping.Good things take time — and we make sure yours is worth it! 🌿

Tracking information may take 2–5 days to update after shipment. Please don’t worry — your package is on the way.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.

Kindly include:

• A photo of the item
  
• Your order number

We will arrange a replacement or full refund as soon as possible.

If you’re not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

• Items must be unused and in original condition
  
• Please contact us before returning any item
  
• We’ll guide you through the process step by step

📧 Email: support@comfiora.com

⏰ Response Time: within 24 hours

Yes, 100%. Our website uses bank-level 256-bit SSL encryption to protect your private details. We never store your credit card information.

Yes! We love helping with corporate events, weddings, and large gatherings. Please contact us directly at [support@comfiora.com] for custom bulk pricing and personalized options.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), and PayPal for a quick and secure checkout experience.

While carrier delays are beyond our direct control, we monitor shipments closely. If your tracking status hasn't updated for over 10 business days, please contact us, and we will assist in opening a carrier trace or issuing a replacement.