Shipping Policy
Thank you for shopping with Comfiora. We are committed to delivering your order safely and as quickly as possible. Please review the information below regarding our shipping process.
Shipping Origin
Orders are processed and shipped from our fulfillment partners and warehouses. Depending on product availability and your location, packages may be shipped from United States or international fulfillment centers.
Shipping Options
We offer the following shipping methods:
Standard Shipping
Estimated Delivery Time: 7–15 Business Days
Shipping Cost: $6.99
Free Standard Shipping on orders over $59
Express Shipping
Estimated Delivery Time: 3–10 Business Days
Shipping Cost: $14.99
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, and external factors such as weather or customs processing.
Order Processing Time
All orders are processed within 1–5 business days after the order is placed.
Orders are not processed or shipped on weekends or public holidays. During peak seasons, processing times may occasionally take slightly longer.
Tracking Information
Once your order has been shipped, you will receive an automatic email notification containing your tracking number.
Tracking information usually becomes active within 24–48 hours after shipment.
If you cannot locate your tracking information, please contact our support team at:
Email: support@comfiora.com
Delivery Information
Most orders are delivered through your local postal carrier or courier service.
If no one is available to receive the package at the time of delivery, the courier may leave the parcel in a secure location or provide a notice with instructions for redelivery or pickup.
Possible Delivery Delays
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
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Weather conditions
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Customs inspections
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High shipping volumes
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Carrier disruptions
If your package appears delayed, please contact us and our team will assist in checking the shipment status.
Incorrect Address or Failed Delivery
Customers are responsible for providing an accurate shipping address when placing an order.
If a package cannot be delivered due to reasons such as:
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Incorrect or incomplete address
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Failure to collect the package
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Recipient unavailable
the package may be returned to the sender. Any additional shipping or handling costs may be deducted from the refund amount.
Delivered but Not Received
If the tracking status shows that your order has been successfully delivered, but you cannot locate the package, we recommend the following steps:
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Check around your delivery location or mailbox
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Ask neighbors or building management
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Contact your local postal carrier
If you still cannot locate the package, please contact us and we will assist you in investigating the issue with the carrier.
Need Help?
If you have any questions about shipping or your order status, please contact our support team.
Email: support@comfiora.com
Website: https://comfiora.com
We appreciate your trust in Comfiora and are committed to providing the best possible service.